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Frequently Asked Questions

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  • Frequently Asked Questions
  • What is InnerAlly?
    InnerAlly is an anonymous platform that connects therapy seekers with mental health professionals. It facilitates the expression of thoughts and concerns and offers guidance for mental well-being through calls, chats, and video sessions.
  • Who can join InnerAlly?
    InnerAlly welcomes RCI-certified professionals and qualified individuals from the mental health and wellness industry, including:
    • Counselors, Psychologists, Clinical Psychologists, and Mental Wellness Practitioners
    • Final-year psychology students seeking practical experience or internships
    • Psychiatrists, BSc/MSc Psychology graduates, and other RCI-registered practitioners
  • Why do therapy seekers choose InnerAlly?
    Therapy seekers prefer InnerAlly because of its:
    • Streamlined accessibility (no app downloads or complicated registrations)
    • Genuine anonymity that promotes authentic interactions
    • Convenient digital delivery of sessions
    • Flexibility to connect from any location, at any time
    • Assistance in finding therapists for long-term guidance
    • Expert professionals who understand diverse mental health needs
  • How does InnerAlly differ from platforms like Practo?
    Unlike general platforms that cater to various healthcare needs, InnerAlly is dedicated solely to mental health. It emphasizes building long-term relationships and personalized support, ensuring continuity and care for therapy seekers.
  • Is there a fee or subscription required to join?
    No, InnerAlly does not charge platform fees or membership costs. This policy ensures free access for all registered professionals.
  • How can I participate if I have full-time employment?
    You can set your own availability by defining weekly time slots. Therapy seekers will be connected with you only during your specified hours, allowing you to balance your existing commitments.
  • Will therapy seekers have access to my personal information?
    No, InnerAlly protects your privacy by masking phone numbers and email addresses. You can gradually build trust with therapy seekers over time.
  • How should I handle inappropriate behavior from a therapy seeker?
    In cases of inappropriate behavior, politely inform the seeker and terminate the session. After disconnection, you can report the incident and leave negative feedback on the platform.
  • Can I specify my preferred client demographics or issue categories?
    Yes, you can define your preferences, such as age groups or specific mental health issues. The platform will route calls to you based on these preferences.
  • What is the recommended time allocation per week?
    Your time allocation is entirely flexible. Dedicate as many hours as you can comfortably manage while maintaining the quality and effectiveness of your sessions.
  • Are weekend sessions an option?
    Yes, you can choose to offer sessions on weekends based on your availability.
  • Will I receive calls during late hours, such as after 9 PM?
    Currently, calls after 9 PM are not a part of our service. You can schedule sessions during regular hours as per your availability.
  • Do I have the autonomy to set my own session rates?
    Yes, you have complete control over setting your session rates.
  • Is a computer or laptop necessary for video sessions?
    No, a functional smartphone is sufficient for handling calls and video sessions on the platform.
  • What are the essential requirements for conducting sessions?
    Ensure the following for optimal session quality:
    • A quiet space for voice calls
    • A calm, private room for video sessions
    • Reliable Wi-Fi or 5G connectivity
    • Access to a smartphone, tablet, or laptop
  • Can I publish articles?
    Yes, you are encouraged to publish professional articles on platforms like LinkedIn or Instagram. InnerAlly supports you in showcasing your expertise.
  • Am I permitted to take session notes?
    Yes, note-taking is encouraged. After each session, you are required to save a brief session summary on the platform.
  • Is there a prescribed format for conducting therapy sessions?
    While there is no rigid format, we expect adherence to basic professional standards. Sessions should maintain the same ethical and professional quality as your regular practice.
  • What is the anticipated session volume upon joining?
    Session volume depends on your time slots and session rates. Over time, you can expect a steady increase, particularly from returning clients.
  • Will joining InnerAlly impact my existing practice?
    No, it won't affect your current practice. InnerAlly connects you with therapy seekers only during your specified availability.
  • When can I expect to receive payment for my sessions?
    Session fees are typically credited to your account within two business days (T+2) or immediately after the therapy seeker provides feedback.
  • What documentation is required to join InnerAlly?
    To complete your onboarding, please provide:
    • RCI certification
    • PAN card
    • Aadhaar card
    • Degree certificate
    • Cancelled cheque
    • Signed Memorandum of Understanding (MOU)
  • How can I address additional inquiries?
    For further questions or support, contact us via email at contact@innerally.co.in or call 8724944875.

Contact Info

Phone

  • +91-8130101567

Email

  • support@innerally.com

Address

  • Todayssoms 1, Gurugram

Website

  • www.innerally.in