Terms and Conditions

1. Introduction

Welcome to InnerAlly, a platform designed to support your mental wellness journey through self-assessments, tools, and conversational chatbots. By using our services, you agree to abide by the following terms and conditions. Please read these terms carefully before accessing the platform. Your continued use of our services constitutes acceptance of these terms.

2. Eligibility

InnerAlly services are available to individuals who are at least 18 years of age. By using our platform, you confirm that you meet this age requirement. If you are under 18, parental or guardian consent is required to use the platform.

3. Nature of Services

InnerAlly provides wellness-related self-assessments, personalized wellness recommendations, and chatbot-based interactions. The services are designed to offer general guidance for emotional and mental well-being. InnerAlly is not a healthcare provider, and its services are not intended to substitute professional mental health care, diagnosis, or treatment.

If you are experiencing a mental health crisis, we urge you to seek immediate professional help or contact emergency services.

4. Account Registration and Security

To access specific features of InnerAlly, you must register an account. You are responsible for maintaining the confidentiality of your login credentials. You agree to provide accurate and complete information and to promptly update your account as needed. InnerAlly reserves the right to suspend or terminate your account if false or misleading information is provided.

5. Use of Services

You agree to use InnerAlly's services for lawful purposes only. You are prohibited from engaging in any of the following activities:

• Reverse-engineering, decompiling, or otherwise tampering with our services.
• Using the platform to distribute harmful, illegal, or offensive content.
• Exploiting any part of the platform for commercial purposes without explicit permission.

We reserve the right to suspend or terminate your account if we detect any misuse of the services.

6. Subscriptions and Payments

InnerAlly offers both free and paid subscription models. By subscribing to a paid plan, you agree to our billing cycles and authorize us to charge your chosen payment method. You may cancel your subscription at any time, though cancellation will not affect any charges already incurred. Refunds are not typically offered unless explicitly stated in our refund policy.

7. Privacy Policy

InnerAlly collects and processes user data in accordance with applicable privacy laws. Your privacy is important to us, and we take measures to protect your data from unauthorized access. For a complete overview of how we collect, use, and protect your personal data, please refer to our Privacy Policy.

By using InnerAlly, you consent to the processing of your personal information as outlined in our Privacy Policy.

8. Intellectual Property

All content available on the InnerAlly platform, including but not limited to assessments, designs, software, and user interfaces, is protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works of our content without our prior written consent.

9. Limitation of Liability

While we strive to offer accurate and helpful guidance through our platform, InnerAlly makes no warranties regarding the accuracy or reliability of any content provided. Our services are offered on an "as is" basis, and we disclaim all liability for any harm or damages resulting from the use or inability to use our platform.

InnerAlly is not liable for any service disruptions, loss of data, or technical errors that may arise during your use of the platform.

10. Termination

InnerAlly reserves the right to terminate or suspend your account without prior notice if you violate these Terms and Conditions or engage in any conduct that we, at our discretion, deem inappropriate. You may also terminate your account by contacting us directly. Upon termination, all rights granted to you under these terms will cease.

11. Changes to the Terms

We may revise these Terms and Conditions from time to time. If changes are made, we will notify you by updating the "Last Updated" date at the top of this document or through a notice on our website. Your continued use of the platform following any changes indicates your acceptance of the new terms.

12. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of Gurgaon, India. Any disputes arising under these terms shall be resolved through arbitration or mediation in accordance with local laws.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, feel free to reach out to us at contact@innerally.com.